Michael Whitehouse's Discussions
4Q Survey Effect on Indexation?
2 Replies
Started this discussion. Last reply by Michael Whitehouse Apr. 28, 2009.
Invitation Rate - per visitor or per visit?
Started Apr. 7, 2009
Buttons near 4Q survey code?
Started Apr. 7, 2009
Michael Whitehouse's Page
Gifts Received
Michael Whitehouse has not received any gifts yet
Latest Activity
Webforinstant is your easy solution
Webforinstant designed to give easy way to user especially who do not have skills in programming and other technical to create a website.
Webforinstant designed to manage your website very quick and easy with…
Hi, have you tested or considered adjusting the spacing/style of the invitation pop-up so that the 'After your visit...' is more prominent?
The [yes]/[no] buttons draw the visitors eye away from the copy at the top of the invitation. This makes it…
Hi Sarah,
Thanks so much for your question. The benchmarks we cite are based on collecting from thousands of websites, totaling about 17,000 respondents per day.
We will be releasing industry-specific benchmarking for all sectors very soon. For no…
There is no survey trigger issue with switching between a domain and a sub-domain. What is likely happening is that certain folks who take the survey are not fully reading the invitation screen copy, which is causing them to feel compelled to take t…
Hi Deborah,
Although I'm not in a position to speak for the entire non-profit community, I can certainly tell you that we have an impressive list of non-profits who are using the 4Q online survey on a day-by-day basis to profile their visitors and…
Why do we intercept visitors only on arrival to a website? Why is this method the only sampling option available for the 4Q website survey? Why not intercept visitors once they've clicked deeper into the site architecture--in other words, why not in…
Why do we intercept visitors only on arrival to a website? Why is this method the only sampling option available for the 4Q website survey? Why not intercept visitors once they've clicked deeper into the site architecture--in other words, why not in…
(From the company news section of our corporate website)
iPerceptions has teamed with J.C. Williams Group to provide retailers with new insight into consumer behavior that are directly relevant to companies conducting e-commerce on the internationa…
Thanks for raising this issue. We haven't come across Sharepoint-related issues yet. Any intel from the community would be greatly appreciated!
Hi Sarah,
Unfortunately, the active solicitation method is core to our methodology and is the reason why 4Q surveys garner such high response rates and produce statistically-representative samples. While we understand that some people may perceive…
Hi Nelson,
Thanks so much for your question. There are plans underway to implement a feature within the 4Q website survey, whereby you would be able to see your survey response rates in real-time. Until that time, what I can offer is guidance based…
Oops, pulled the trigger too fast here, without first checking if Sarah-Jane was going to respond!
Hi David,
Thanks very much for your question. The 4Q survey is designed so that the visitor must retrieve the survey window herself/himself . The free survey does not "sniff out" domain changes or window/tab closings. We do this because of the simp…
Hi Sam,
The invitation to take the survey is delivered on arrival. When a visitor accepts participation, a second window (containing the survey itself) is immediately triggered and pops under the active browser window. Essentially, it waits patient…
(Originally featured @ Turn up the Silence)
In recent posts, we've touched on 5 reasons why task completion is the ultimate survey question, as well as discussing the visitor segments for whom task completion is the most potent predictor of visitor…
Profile Information
- Are you currently running 4Q on your website?
- Yes
Michael Whitehouse's Videos
Michael Whitehouse's Blog
Invitation on arrival: the rationale
Why do we intercept visitors only on arrival to a website? Why is this method the only sampling option available for the 4Q online survey? Why not intercept visitors once they've clicked deeper into the site architecture--in other words, why not intercept visitors who are more loyal, more engaged?
Sound random sampling, within the context of an online survey… Continue
Sound random sampling, within the context of an online survey… Continue
Posted on July 13, 2009 at 11:30am —
iPerceptions teams up with J.C. Williams Group
(From the company news section of our corporate website)
iPerceptions has teamed with J.C. Williams Group to provide retailers with new insight into consumer behavior that are directly relevant to companies conducting e-commerce on the international stage. Through the partnership, iPerceptions is now providing J.C. Williams Group… Continue
iPerceptions has teamed with J.C. Williams Group to provide retailers with new insight into consumer behavior that are directly relevant to companies conducting e-commerce on the international stage. Through the partnership, iPerceptions is now providing J.C. Williams Group… Continue
Posted on July 10, 2009 at 11:34am —
Website task completion: a linguistic approach?
(Originally featured @ Turn up the Silence)
In recent posts, we've touched on 5 reasons why task completion is the ultimate survey question, as well as discussing the visitor segments for whom task completion is the most potent predictor of visitor loy… Continue
In recent posts, we've touched on 5 reasons why task completion is the ultimate survey question, as well as discussing the visitor segments for whom task completion is the most potent predictor of visitor loy… Continue
Posted on June 29, 2009 at 10:37am —
Web analysts - what happened on June 10th?
I love playing around with Flaptor's Twist trending engine for Twitter. Forget about the basket of third-rate applications that focus only on individual tweeters or the useful but not-analytic-enough trending/search engines like the old Summize or TweetTabs. Twist is an engine tha… Continue
Posted on June 26, 2009 at 11:00am —
When is task completion the ultimate online survey metric?
This post is a mini-addendum to last week's 5 reasons post.
Online survey users often ask us to identify when task completion is the most appropriate measure of success for their diverse visitor segments. Is it most appropriate for buyers? Browsers? The truth is that task completion is always a very powerful measure of success, no matter what task a website visitor is seeking to accomplish, but the stats pro… Continue
Online survey users often ask us to identify when task completion is the most appropriate measure of success for their diverse visitor segments. Is it most appropriate for buyers? Browsers? The truth is that task completion is always a very powerful measure of success, no matter what task a website visitor is seeking to accomplish, but the stats pro… Continue
Posted on June 22, 2009 at 9:30am —
Comment Wall (3 comments)
- At 1:36am on April 28, 2009,
Nada Bukinac said… - Thank you very much.
- At 4:18pm on March 9, 2009,
Sarah-Jane Morris said… - Hello Michael. Your profile pic is most nebulous.
- At 1:23pm on March 9, 2009,
Jonathan Levitt said… - Welcome Michael!
© 2010 Created by Jonathan Levitt
