riana meyer's Discussions
A good response rate?
5 Replies
Started this discussion. Last reply by Inge Janse May. 26, 2009.
Invitation pop-up in the middle of a visit
4 Replies
Started this discussion. Last reply by riana meyer May. 18, 2009.
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Sure. It's a relatively small site with a few hundred visitors per day. The survey has been running for almost 2 weeks and gave 130 respondents.
Some assumptions that I would like to see criticized:
1: once the number of visitors of a website goes…
Thanks for letting me know .. i suppose your reponse rate can be used as an "best case scenario" :)
Can I ask the number of respondents and over what time period? Would be interesting to know.
Thanks
R
Interesting numbers. I did the same math for the website that I currently use for 4Q, which gave a response rate of 27,3%. The website gives information about the (Dutch) chemical industry, and the audience mainly consists of professionals within th…
The client is a well known TV channel in South Africa.
For the time period 52% were return visits.
(For a longer time period it is much the same split)
My other surveys historically showed a much lower response rate
That is really good indeed!
Can you share some information as to industry and type of brand? We typically see higher response rates on consumer audiences...
Great to hear.
I ran the survey for 26 days for one of our clients and set the invitation rate to 30%.
the numbers as follows:
Unique visitors (GA data) = 58,521
Invitations to complete survey (calculating 30% of visitors) = 17556.3
Responses received = 2963
Res…
Great thanks for letting me know. We are really happy with the survey tool and has used it for 5 of our clients already. Keep up the good work.
R
Yes, there is. We drop a persistent, 30-day cookie for any user who has seen the invitation to ensure that no repeat solicitations are served for at least one month.
Thanks,
Michael
Thanks for the detailed explanation. Is there any check in place to prohibid the same visitor from getting the invitation more than once?
Regards
Riana
Hi Riana,
On paper, the inviation is meant to be triggered only on arrival to the website. In fact, in certain setups, a visitor can be intercepted mid-stream. Imagine, for example, that you have tagged your "Home.asp" page with the 4Q script and a…
Hi, I added the Iperceptions code to a number of top landing pages. Can you let me know why a visitor would see the pop up in the middle of a journey through the site? Aren't they suppose to only get it when the enter the site?
Thanks
Riana
Profile Information
- Are you currently running 4Q on your website?
- Yes
Comment Wall (2 comments)
- At 1:23pm on May 1, 2009,
Sarah-Jane Morris said… - Hi again Riana. The benchmarks are for the previous' days results. The number of surveys this covers is constantly growing but currently sits at apprx. 12,500 respondents.
- At 4:03pm on April 23, 2009,
Sarah-Jane Morris said…
- Hi Riana! Welcome to the community! Thanks for joining and hope all is well.
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